At Blake Travelers, we want our customers to feel confident when shopping with us. This Returns & Refund Policy explains the conditions under which you may request a return or refund. By purchasing from our website, you agree to the terms outlined below.

Eligibility for Returns

  • You may request a return if the product you received is defective, damaged, or not as described.
  • To be eligible, items must be unused, in their original packaging, and accompanied by proof of purchase.
  • Return requests must be submitted within 7 days of delivery.

Non-Returnable Items

The following items are not eligible for return:

  • Products damaged due to misuse or negligence.
  • Items returned without original packaging or proof of purchase.
  • Customized or special-order items.

Refunds

  • Since Blake Travelers only accepts Cash on Delivery (COD), refunds (if applicable) will be processed through alternative arrangements, which may include replacement items, or direct refund depending on the situation.
  • Once your return is approved and the item is inspected, we will notify you regarding your refund status.
  • Refund processing times may vary depending on your location and chosen method of resolution.

Exchanges

If you received a defective or damaged product, you may request an exchange instead of a refund, subject to product availability.

Return Process

  1. Contact our support team at [email protected] within 7 days of receiving your order.
  2. Provide your order details, a description of the issue, and photos (if applicable).
  3. Our team will guide you through the return approval and collection process.
  4. Approved returns must be shipped back to us using the instructions provided by our support team.

Shipping Costs

  • Customers are responsible for return shipping costs unless the product was defective, damaged, or incorrect due to our error.
  • Shipping costs are non-refundable.

Contact Us

For questions or to initiate a return or refund request, please contact our support team:
Email: [email protected]